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Setting your AMES domains and users

AMES User Guide (Status: 24 Jan 2012) 17

Greylisting

3.6 Resetting user passwords

Domain administrators and Avira partners can reset the passwords of all users of a domain,

by generating random passwords.

1. To reset all user passwords within a domain, go to the Domain overview, click the

Services tab and scroll down to the Password reset section.

2. Leave the option Send mail to users enabled (yes, default setting), if you want to send

the new credentials to the users by email.

3. Click Reset passwords, to generate the new credentials.

A list of the generated data is displayed.

Warning

If you'd like to use a

catch-all address, use the * placeholder

(*@domain.demo), but please note:

The use of a so-called catch-all setting, where every combination of characters

in front of the domain name is accepted as an email address (*@example.com),

makes your domain extra vulnerable to spam and viruses. This is why AMES

enables

advanced greylisting for all catch-all users. This technique bounces

emails from unknown senders the first time, and will accept only the second or

later attempt. Because a lot of spam servers will not try to resend emails,

greylisting significantly reduces the amount of emails that must be filtered and

scanned.

Note

Since the time it takes for the emails to be re-delivered depends on the sender's

mail server, thus delaying the email delivery, Avira discourages the use of a

"catch-all" setting. The best approach is to create a separate user account in

AMES for every user you have. The

Domain synchronization feature can really

cut the time spent on this task.

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AVIRA MANAGED EMAIL SECURITY Guida Utente Pagina 17